1. Information on how to enter form part of these Terms and Conditions. Entry into this Competition is deemed to be an acceptance of these Terms and Conditions.
2. The Competition commences on 17 April 2025 at 12.00AM (AEST) and concludes on 30 April 2026 at 11.59PM (AEST) (‘Promotional Period’).
3. The Competition is open to residents of the United Kingdom who are 18 years of age or older as of the beginning of the Promotional Period, who are not an employee of the Promoter or any of its affiliated companies, their advertising or promotional agencies.
4. To enter this Competition, entrants must:
(a) Join Forever New’s marketing list at forevernew.co.uk (Forever New Website) and provide their contact details;
(b) purchase any item of merchandise or gift cards from the Forever New Website and which is linked to their email address; and
(c) complete and submit a customer feedback survey which will be sent to their email address registered with the Promoter,
during the Promotional Period.
Only one entry is permitted per person per qualifying purchase. Entrants who provide incorrect or fraudulent information are ineligible to participate in the Competition. Any attempt to enter multiple email addresses or pen names, or any use of robotic, automatic, programmed or any other entry method not authorized by these Terms and Conditions is not permitted. No responsibility is accepted for any entries that are late, lost, misdirected or not received by the Promoter within the Promotional Period. Any costs associated with entry into this Competition are the entrants’ sole responsibility.
5. The Promoter reserves the right to verify the validity of all entries and disqualify any entrant who fails to comply with or submits an entry which is not in accordance with the Terms and Conditions. The Promoter’s decision regarding any aspect of this Competition is final and no correspondence will be entered into.
6. There will be 5 prizes drawn on each of the 1st of every month at 10am AEST/AEDST during the Promotional Period. If the 1st day of the month falls on a public holiday, that draw will take place on the following business day in Victoria, Australia. Each prize draw will take place at 584 Swan St, Burnley, 3121 VIC Australia.
7. There will be one (5) winners for each prize draw. The first valid entry drawn at random from all entries received during the Qualifying Period as outlined in the table below for each prize draw will receive a £50 Forever New discount code (Prize). The total prize pool is £3000
8. Each winner will be notified in writing within 2 working days of the respective draw date (using contact details provided to the Promoter) and their names will be published on the Forever New Website. Each Prize will be distributed to the winner within 1 month after the respective draw date. The Promoter will make reasonable efforts to contact a winner who may be asked to confirm their identity and proof of age with appropriate documentation. The winner must claim their prize within 30 days of the Promoter sending notification.
9. The Prize must be accepted as awarded and is not transferable or redeemable for cash. Lost, stolen or damaged Prizes will not be replaced or refunded. Forever New discount codes are issued subject to the terms and conditions specified in the email. Any ancillary costs associated with redeeming a Prize is the sole responsibility of the winner.
10. If any Prize remains unclaimed after 30 days of the respective draw date, the right of the respective winner to receive the Prize is extinguished. A new prize draw will be held on the next first Friday of the month, at 584 Swan St, Burnley, 3121 VIC, comprised of all entries who have entered the Competition in the immediately preceding Qualifying Period. The winner(s) will be notified in writing within 2 working days of the draw and published on the Forever New Website.
11. This Competition may be promoted through third party websites (such as Facebook or Instagram). Entrants must comply with the terms of service for those third party websites when using them to participate in this Competition. This Competition is in no way sponsored, endorsed, administered by, or associated with, those third party websites.
12. The Promoter and its associated agencies and companies associated with this Competition and the third party websites referred to in clause 11 will not be liable for any damage or loss whatsoever suffered or sustained regarding this Competition or prizes awarded in the course of this Competition, except for liability which cannot be excluded by law.
13. The Promoter is not liable for any incorrect, incomplete, or inaccurate information received or not received in the course of or in connection with this Competition if the deficiency is occasioned by any cause outside the Promoter’s reasonable control including but not limited to technical malfunctions or failures.
14. The Promoter reserves the right in its sole discretion to disqualify any individual who the Promoter has reason to believe has breached these Terms and Conditions, or engaged in any unlawful or improper conduct calculated to jeopardize the fair and proper conduct of the Competition. The Promoter also reserves the right to request appropriate identification or other documentation to confirm an entrant’s eligibility to enter and claim a Prize. If the identity of an entrant has not been verified or validated to the Promoter’s satisfaction, that entry will be deemed invalid.
15. If for any reason this Competition is incapable of running as planned, including due to infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures or any other causes beyond the control of the Promoter, the Promoter reserves the right in its sole discretion to suspend, cancel, terminate or modify or recommence the Competition, subject to the approval or directions of the relevant regulatory authority.
16. At the request of the Promoter, all winners agree to participate in any promotional activities planned by the Promoter and consent to their name and image being used in the Promoter’s marketing materials.
17. All entries become the property of the Promoter.
18. The Terms and Conditions shall be governed by the laws of England and Wales.
19. The Promoter is Forever New Clothing UK Ltd (Company Number 12060160) of The Loom, 4th Floor, 14 Gowers Walk, London E1 8PY.
